Shipping policy
At VELORA, we are committed to getting your order to you safely and on time.
- Processing time: 1–3 business days.
- Standard shipping: 5–10 business days after processing.
- Shipping times may vary depending on your location and the shipping carrier.
- Once your order has shipped, you will receive tracking information when available.
- Delays may occur due to weather, customs, carrier issues, or other circumstances outside our control.
- Customers are responsible for providing a correct and complete shipping address.
- If your package is delayed, lost, or damaged, please contact us and we will do our best to assist you.
International orders: Customers may be responsible for any applicable customs duties, taxes, or fees.
Contact us: If you have any questions about your order or shipping, please contact us through our Contact page.